Legal

Privacy Policy

Modern National Chemicals (MNCHEM) (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal data entrusted to us. This Privacy Policy sets out the personal data we collect through this website, the purposes for which we process it, the measures by which we safeguard it, and the rights available to you. It is issued in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and its implementing regulations.

Who we are

Modern National Chemicals (MNCHEM) is the data controller responsible for the personal data collected through this website. Our office is located at Bin Thabit Tower, Dammam, Eastern Province, Kingdom of Saudi Arabia. You may contact us on any privacy matter through the contact form on this website.

Personal data we collect

We collect only the personal data that you choose to provide through our website forms:

  • Contact form: your name, email address, company and message.
  • Partnership enquiry: your name, email address, company, country, area of interest and message.
  • Supplier enquiry: your name, email address, company, country, what you supply and message.
  • Careers form: your name, email address, area of interest and the information you include about yourself.

Our servers and website analytics tools may also record limited technical data that your browser transmits automatically, such as your IP address, device and browser type, and the pages you view. This data is processed in aggregate to keep the website secure and to improve it.

Purposes of processing

We process your personal data solely for legitimate business purposes: to respond to and act upon your enquiry, proposal or application; to communicate with you in that regard; to maintain accurate business records; and to protect, operate and improve this website. We do not subject your personal data to automated decision-making that produces legal effects, and we do not sell it under any circumstances.

Data security

We maintain appropriate technical and organisational measures designed to protect personal data against loss, misuse, and unauthorised access, disclosure or alteration. Access is strictly limited to the personnel and service providers who require it for the purposes set out above, each of whom is bound by confidentiality obligations.

Disclosure to third parties

We do not sell or rent your personal data. We disclose it only to the trusted service providers that operate this website and our communications on our behalf, such as website hosting, email and analytics providers, and only to the extent necessary for them to provide their service. We may also disclose personal data where we are required to do so by law or by a competent authority.

International transfers

Certain service providers may process data outside the Kingdom of Saudi Arabia. Where this occurs, we take reasonable steps to ensure that your personal data continues to be protected to a standard consistent with the PDPL.

Retention

We retain the personal data you submit only for as long as necessary to handle your request and to maintain reasonable business and legal records, after which it is securely deleted or anonymised.

Your rights

Subject to the PDPL, you have the right to be informed of how we process your data; to access the personal data we hold about you; to have inaccurate data corrected; to request the deletion of your data; to object to or restrict certain processing; and to withdraw any consent previously given. To exercise any of these rights, please contact us through our contact form, and we will respond within the period prescribed by law. You are also entitled to lodge a complaint with the competent supervisory authority in the Kingdom.

Children’s privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from any person under the age of 18.

Data breaches

In the event of a personal data breach that is likely to affect your rights, we will act without undue delay to contain it and will notify the competent authority and, where required, the affected individuals, in accordance with the PDPL.

Changes to this policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The current version will always appear on this page.

Contact

For any question regarding this Privacy Policy or your personal data, please contact us through the contact form. Modern National Chemicals (MNCHEM), Bin Thabit Tower, Dammam, Eastern Province, Kingdom of Saudi Arabia.